Terms of Service

Last updated: February 2026

1. Introduction

These terms of service (“Terms”) govern your use of the Cynea AI website (cynea.ai) and any services provided by Cynea AI (“Cynea”, “we”, “us”). By accessing our website or engaging our services, you agree to these Terms.

2. Our services

Cynea provides AI solutions, software engineering, compliance platforms, and training programs. Specific deliverables, timelines, and pricing for client engagements are governed by individual service agreements.

3. Use of our website

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorised access to any part of the website or its systems
• Use automated tools to scrape or extract content without permission
• Transmit any malicious code or interfere with the website’s operation

4. Intellectual property

All content on this website — including text, graphics, logos, designs, and software — is the property of Cynea AI and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

5. Contact form and submissions

When you submit information through our contact form or send us a brief, you grant us permission to use that information to respond to your enquiry and provide relevant services. We handle all submissions in accordance with our Privacy Policy.

6. Third-party links

Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of these external sites.

7. Products and platforms

Access to Cynea products (including Cynea Compliance and Cynea ESG) may be subject to separate terms and conditions specific to each platform. These will be presented at the point of registration or use.

8. Training programs

Enrolment in Cynea training programs (Build with AI, For Teams, Partners) is subject to application approval and separate program agreements. Program details, schedules, and deliverables may change at our discretion.

9. Limitation of liability

To the fullest extent permitted by law, Cynea AI shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our website is provided “as is” without warranties of any kind.

10. Governing law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to these terms

We may update these Terms from time to time. Continued use of our website after changes constitutes acceptance of the updated Terms.

12. Contact us

If you have questions about these Terms, contact us at:

• Email: support@cynea.ai
• Address: 5 Merchant Square, London, UK